Royal Heirloom Ring
Complaint 3692 Details
- Date Occurred: 07/09/2013
- Reported Damages: $119.90
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
On May 11, 2011, I ordered 2 rings, and a set of matching necklace, earings, and bracelet. I kept one ring, returned one ring and the set on May 25. Right away, the cost of the ring was refuned to my debit card. I called about the $119.90 for the set which was not refunded. I was told they would expedite it and to wait 10 days. When I wasn't refunded I called back, twice more.
On my third call, I was told their records showed that I had already received my refund of $19.95 and there was no record of any $119.90 set refund still owed me. A supervisor is supposedly looking into it, but still no refund.
Update: 10/08/2011
Royal Heirloom Rings returned the money they owed me. It took 4 or 5 calls, but finally I got corporate headquarters and I got the reimbursement.
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Company Statistics
- Complaint Against Royal Heirloom Ring
- Complaints Filed: 2
- Reported Damages: $498.37
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