North American Waterway Boat Store
Complaint 369027 Details

  • Date Occurred: 02/28/2019
  • Reported Damages: $4,267.00
  • Location: Atlanta, Georgia
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I placed an order on November 8th, 2018 with NAW for a Custom Full Enclosure Cover for my 2012 Pontoon Boat - I paid $4,267.00 on that date. I was ensured I would have the cover within a month but did not receive it until February, 2019. When I did receive it it was wrong - it was 4-" too long. I followed their specific instructions and provided the exact measurements for the custom cover including pictures of my boat. I hired an expert here in Atlanta to confirm NWA was at fault. Catherine at NAW said she would work to make it right on February 8th, but on February 28th she emailed to say it was my issue and that I would have to have it redone. The expert I hired told me it wasn't even fixable that it would be costly and that a new cover would have to be made. NAW are accepting no accountability for the issue.

I have email documentation to support my complaint. Please contact me at [email protected] for further information.

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Business Profile Summary

  • North American Waterway Boat Store logo

Company Statistics

  • Complaint Against North American Waterway Boat Store
  • Complaints Filed: 3
  • Reported Damages: $9,517.90
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