[email protected]
Complaint 367580 Details

I ordered a Burberry bag last May 9, 2018 through online store Handbags Store ( email address: [email protected]) with order number 159981. i paid it through my debit card. However, after paying my order, i didnt hear anything from Handbag Store anymore. I sent several email follow up to get the tracking reference number to kow the whereabouts of my email but they never bothered to reply to any of my email.

It's been two months already since i paid my order but until now i still didnet hear from the online store nor received ,my order.

Below are the details of my order and payment.


Dear [email protected]:


You have transferred 91.0 USD to fropskhe.online.


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The order details are as follows:
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Order No.: 159981
Seller website: fropskhe.online
Payment Date&Time: 2018-05-19 22:24
Amount: 91.0 USD
Payment No.: YKF1805192224362823

Note:
Due to the foreign exchange rate, the amount displayed on your statement might be a little bit different from the real price.
Please note "FHT*YIMANYUAN" will be displayed on your credit card statement instead of the website from which you purchased the mentioned product.It's just used for sending bill statement by the seller's payment processor as a tool.

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Should you need any further assistance, please don't hesitate to contact our Customer Services department at [email protected]
Tel:
Fax:
E-mail: [email protected]

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Notes:Please don't reply this e-mail directly as it was sent automatically!


[email protected]



On Sat, May 19, 2018, 10:24 PM <[email protected]> wrote:
Dear [email protected]:


You have transferred 91.0 USD to fropskhe.online.


-------------------------------------------------------------------------------------------------------------------
The order details are as follows:
-------------------------------------------------------------------------------------------------------------------

Order No.: 159981
Seller website: fropskhe.online
Payment Date&Time: 2018-05-19 22:24
Amount: 91.0 USD
Payment No.: YKF1805192224362823

Note:
Due to the foreign exchange rate, the amount displayed on your statement might be a little bit different from the real price.
Please note "FHT*YIMANYUAN" will be displayed on your credit card statement instead of the website from which you purchased the mentioned product.It's just used for sending bill statement by the seller's payment processor as a tool.

-------------------------------------------------------------------------------------------------------------------
Should you need any further assistance, please don't hesitate to contact our Customer Services department at [email protected]
Tel:
Fax:
E-mail: [email protected]

-------------------------------------------------------------------------------------------------------------------
Notes:Please don't reply this e-mail directly as it was sent automatically!

I hope you can help me recover my hard earned money and apprehend the owner/people behind this scam online seller so as not to victimize more people.

Looking to hear your reply to my complaint the soonest.

Thank you.
Theresa R. Tan