MemoryLaneDVD.com
Complaint 3670 Details
- Date Occurred: 06/20/2013
- Reported Damages: $160.76
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
MemoryLaneDVD.com advertised a TV series video boxed set that we ordered - the real thing - but sent us pirated off-the-air materials with commercials instead. They provided no return address in the shipping materials and have not responded to our request for a return address to send the materials back and get a refund. This is apparently their business model - a bank's customer service agent says this company is reported a lot but since they are international they can't protect our credit card unless we return the goods - which the company is preventing us from doing! I have been unable to find a solution. BEWARD! Avoid this company like the plague that they apparently are.
Comments
- Mike SBID #N/A
- Posted 08/07/2013
- After several attempts via their contact page I managed to get ahold of a person who answers e-mail: [email protected]. After much negotiation I managed to get a full refund (so in the end I only lost what it cost to ship back what they'd sent me, which was quite a bit less than it looked like I was going to lose). It took a lot of e-mails and a lot of patience to get the necessary return shipping invitation, but for international purchases, you have to return the goods in order to be able to get your credit card company to help you get a refund.
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Company Statistics
- Complaint Against MemoryLaneDVD.com
- Complaints Filed: 18
- Reported Damages: $2,376.81
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