Samsung USA
Complaint 362910 Details
- Date Occurred: 07/13/2017
- Reported Damages: $99.00
- Phone Carrier:
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Samsung is famous for denying warranty service. I bought a Samsung Galaxy J7 and one day let a friend borrow my sim card to test to see if his phone was unlocked. When I put the sim card and battery back in my phone, the phone would not power up. I plugged in the charger, and the screen just blinked with a battery icon. Since it would not power up normally, the only way to erase my data was to download emergency repair OS from their site and install with download mode. They claim this "rooted" the phone and now they refuse to fix it. The phone is less than four months old.
- Greg SBID #56c26f10ba
- Posted 08/17/2017
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Company Statistics
- Complaint Against Samsung USA
- Complaints Filed: 4
- Reported Damages: $6,249.00
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