TechLiveConnect
Complaint 357433 Details

My MAC was having issues last year, mainly decreased performance. Endless pop ups would come up repeatedly warning me about my MAC being infected by a virus. I ignored the pop ups dozens of times, but ultimately caved in, making a pretty dumb move: I contacted one of the numbers that were listed in one of these pop-ups.
An Indian or Pakistani man started working remotely on my computer and installed a protection software that I paid more than $250 for. Pop ups were gone after that.
So as far as I was concerned, all was well and good.

Fast forward about 8 months later - a month ago- the same company (and most probably the same Pakistani or Indian person that had worked on my laptop) contacts me again, informing me that the company was moving to the UK, and that they wanted to refund me the money that I had paid months before for ending the contract short (part of the $250 or so that I had paid 8 months prior to that supposedly included free tech support for a year). Given that I had worked with them before, I made the mistake of trusting them and gave them access to my laptop again, to supposedly remove the software.
They took hold of my laptop (remotely), blocked me out of it, and threatened to never give me the new laptop password unless I do as they say: they wanted to transfer $2,500 into my bank account, wanted me to subtract the $250 or so that they owed me in refund, and transfer the money back to them. I obviously refused to do so, and threatened to call the police (which I did of course). They told me that they didn't care, as they were not in the US, and the police didn't have jurisdiction over them. I then obviously took all the necessary measures to protect my personal and banking information from these con men.

It seems as though they were up to shady banking business, and were looking to incriminate someone in the US, or have some activity with a US bank account (for shady reasons I presume).

This is beyond a simple SCAM. This is a crime that involved threats, emotional blackmail, and an attempt to push an innocent person into shady, and most probably illegal, financial activity.

The Pakistani or Indian person's name is "John". I also spoke to his supposed manager or colleague (I forget) who was rude and shockingly impolite. Most probably the same people that tried to scam Jarodk (check out his complaint here: https://social.technet.microsoft.com/Forums/windows/en-US/94b3a0c2-6ff2-47a6-bb82-496cf5469b8d/tech-live-connect?forum=w7itprogeneral)

Something should be done to stop these con men from scamming and hurting more innocent people.