Biotrim Labs
Complaint 355637 Details

  • Date Occurred: 03/22/2016
  • Reported Damages: $2,012.50
  • Location: US
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I purchased hair product of R350 and when they deducted the amount they deducted R2012.50. I immediately called my bank and completed a dispute form but my bank came back saying that I authorised the amount and they cannot refund me. I did not authorise this huge amount that is why I called immediately when I saw the deduction, but my bank does not want to believe me. What do I do now? I have tried to email this company but just get automatic replies. Phoning them does not work as I just go through automatic messages again. Please help as this incident has really put me in a difficult financial position as R2012.50 is not R200... and definitely not R350 as it appeared on the screen.

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Business Profile Summary

  • Biotrim Labs logo

Company Statistics

  • Complaint Against Biotrim Labs
  • Complaints Filed: 226
  • Reported Damages: $238,864.38
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