BookIt.com
Complaint 35493 Details

  • Date Occurred: 10/05/2013
  • Reported Damages: $802.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I booked a package to Orlando for four, the quoted price was just over $1,000 including taxes and travel insurance. I hit purchase and got a pop up saying that the hotel portion of my trip had not been booked but the air portion had and to call bookit.com to arrange my hotel. After spending a couple of HOURS on the phone "Brendan" determined that the package deal actually included a credit from the hotel and that my credit card had in fact been charge over $1,700 for my airline tickets alone. He said I would get a credit on my credit card. About 2 weeks later,no credit so I called and was told I would be cut a check. I have called back at least four additional times, on each occasion being told the check was on the way. Last time I asked for a manager and was told check was sent on 10/28 and could take 12-16 business days to arrive. When I said that was ridiculous they responded that they don't control the USPS. I replied that I have NEVER experienced the USPS taking two weeks to get a letter ANYWHERE and that you could get a letter to CHINA in a week. If I don't have my money by the time I am supposed to go on my trip, I am going to pursue them to the end of the earth, I don't care if I have to call them every day for the rest of my life.

Do You Have a Complaint?

Submit a Complaint

Comments

There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • BookIt.com logo

Company Statistics

  • Complaint Against BookIt.com
  • Complaints Filed: 9
  • Reported Damages: $4,085.89
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.