Driver Support
Complaint 354799 Details
- Date Occurred: 11/14/2016
- Reported Damages: $9.99
- Location: Autin Texas
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
The money isn't the problem. I won't miss $9.99. The problem is I was surprised to receive an email that thanked me for subscribing. I wasn't aware I was buying a subscription. I thought it was a one time fix your drivers thing. For that reason I cancelled as soon as I knew and asked for a refund.
Instead of giving me a refund or telling me they don't refund amounts already paid, they sent an email saying "They felt I didn't get the right driver support item or perhaps I didn't know how it worked."
This really made me mad. I had asked for a refund, I didn't ask for help - I had stated clearly the reason I wanted a refund was they scammed me into a subscription without my knowledge.
Their further instructions were to ask for a refund AGAIN. Which I did and then was told, they don't give refunds for amounts already paid. THIS IS NONSENSE. IT WAS JUST A PLOY TO TRY TO GET ME BACK INTO THE SUBSCRIPTION OR TO DRAG OUT THE PROCESS SO THEY COULD DEBIT ANOTHER MONTH'S FEES. Ridiculous...scammy scummy company.
- Diane SBID #a7c376b585
- Posted 11/15/2016
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Company Statistics
- Complaint Against Driver Support
- Complaints Filed: 46
- Reported Damages: $7,970.66
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