Live-Technician.com
Complaint 353483 Details

While browsing videos in YouTube, computer locked up and was switched over to a BOGUS website called microsoftsupport.com. This screen was largely covered by a warning that our computer had several viruses, someone had hacked into our computer and was attempting to access facebook accounts, email accounts, and photos. There was a warning not to exit but to call Microsoft immediately at the 1-888 number provided. We called the number and allowed the technician remote access to our computer. He did not fix anything but show us how serious the problem was and then started quoting prices. Feeling very uneasy I quickly terminated the conversation, then disconnected my computer from internet to disconnect him from my computer. Checked with computer expert and this was indeed a scam. Note: This man also went to https://www.livetechnician.com/ to show me all his 5 star reviews to impress me. This man used the names Duncan Kimull and Duncan James and the phone numbers to call were 1-888-605-0345 and 1-888-389-7614. Our computer expert did a scan on computer and found 1 threat which we removed. Thankfully no harm was done.