Power Ride Outlet PowerRideOutlet.com
Complaint 352832 Details

I have never transacted with a more incompetent company. Zero followthrough. Zero communication. In spite of being in touch over the past week after speaking with a supervisor who waived the additional $67 in shipping, the order still wasn't shipped. This of course was after it still hadn't been shipped after a week of placing the order. Then the lady who I talked to because it wasn't shipped said the supervisor wasn't in the office, but would talk to him when he got in. While this is poor practice anyway since he could have just being called given the inconvenience that I have had with the order in the first place, STILL nothing was done even once he was in the office. Fast forward to yesterday when I called at business open and was told I would receive a tracking order and the moped was going out today. That never happened. Fast forward to business close when I called the same day to confirm I would receive an email. That didn't happen. Implement a training plan. Also, the online chat is worse than your phone service, which is surprising since the company by and large has no customer service skills on the phone and puts customers on endless waits. I guess it is better than no response on the chat. Avoid this company at all costs.