vsupport llc
Complaint 352757 Details

  • Date Occurred: 09/17/2016
  • Reported Damages: $149.99

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I just purchased a brand new computer. I entered the key for Office 365 that I purchased from a reputable company on ebay. I got a message that it could not be installed because it was 32 bit & my computer was 64 bit. I thought I was on the Microsoft network and called the number that was listed. It ended up being VSupport llc. They told me the only thing that could be done was for them to take out the "key" that I had tried and they stated it would no longer work. Then they said the only thing that could be done was an installation of Office 2016 for $199.99, but they would take $50 off since I had purchased Office 365. I let them proceed, but later on found out that Office 2016 was $149.99 on the website. I called and complained, but they stated they also did "cleaning up." I told them it was a brand new computer and did not require any cleaning up. I did not authorize additional services, only the installation of Office 2016. They told me they were with Microsoft, but later I checked with Microsoft and found that was not correct. Somehow I must have gone to a website that was not really Microsoft office - but something similar. This company is not honest. The company I bought the software from informed me that the software should have installed. I am going to contest the charge.

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Business Profile Summary

  • vsupport llc logo

Company Statistics

  • Complaint Against vsupport llc
  • Complaints Filed: 12
  • Reported Damages: $3,187.83
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