Complaint 352563 Details

  • Date Occurred: 05/02/2016
  • Reported Damages: $1,000.00
  • Username: LozHen
  • Email: [email protected]
  • Location: Italy
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I don't know how this company got my bank details but somehow they got them and continued to take money from my account for 18 months - unfortunately it was an old account (in Germany and I now live in Italy) which I didn't check because I didn't use it so I had no reason to check it! In the end I found out about the transactions because the German bank sent me a letter to tell me my account was overdrawn. I had left it with around 800 euros in and it was now more than 100 eur overdrawn! I realised what had happened and tried to log into flix247 - I was unable to because I didn't have a password (being unaware of even having an account with them!!) so I emailed them to change the password and it was denied! I have contacted them and they told me they cannot issue refunds, they can only offer a 'service extension'. Why would I want to extend a service which I never wanted in the fist place and have never once used!!??

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Business Profile Summary

  • Flix247.com logo

Company Statistics

  • Complaint Against Flix247.com
  • Complaints Filed: 15
  • Reported Damages: $2,487.20
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