Raysen Healthcare Products Co Ltd
Complaint 350732 Details

Hello

I ordered with this company goods of worth USD 7,090 and paid them via T/T on March 22nd.
The due date for shipment was April 30th. The company did not inform me at all that the shipment will be delayed.
On April 30th when i asked, i was told that it is delayed till May 25th. On May 25th i was told another delay of 10 days. Later another delay and finally company said that order is ready on 30th June. I sent them agent details to send to warehouse but there was confusion. Company said agent says no space on vessel, agent says i did not say anything like that and company has no proof. I arranged new agent, shipment was supposed to be sent to warehouse before 13th July, now when i asked them today, shipment still not sent. I doubt a fraud here.
I launched complain previously but i wanted to sort things out with company so i did not follow the complaint. Now i cannot take it anymore.