DealFun.com
Complaint 35053 Details
- Date Occurred: 11/13/2013
- Reported Damages: $69.00
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The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I was looking for ads on Black Friday. This website showed up that you could get a TV for $69. So, I clicked on it and thought you could just start bidding on items and gave my credit card account to get me started. Once I saw that they took my $69 out without me buying anything I wanted out. So, I sent three emails to the site and they did not respond. I have called my credit card company twice to stop payment. They did not tell you up front that you have to pay for the service without getting anything. Total scam!!!!!!!!
- Anonymous SBID #e8b8b71576
- Posted 11/13/2013
Comments
- Chris SBID #50490a8e8f
- Posted 11/13/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
Firstly, apologies for not being able to get back to you earlier. Our email system has been facing some problem, thus we are slightly delayed in our responses but rest assured, your email will be responded to within the next business day. Also, we are very sure you will be very satisfied with the response as we have a very pro-consumer policy.
Just to confirm, we would like to check if this is not the page you signed up on: http://tinyurl.com/3zh6q69. This page clearly shows you the amount you will be charged up front.
In any case, the above is just a feedback that we are trying to solicit to improve our services. If you could let me know your username here, I can assist you right away as well.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
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Company Statistics
- Complaint Against DealFun.com
- Complaints Filed: 946
- Reported Damages: $183,914.60
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.