JustFab.com
Complaint 34860 Details

  • Date Occurred: 11/12/2013
  • Reported Damages: $119.85
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I purchased a pair of shoes in August 2011, thought it was a one-time purchase. However, today I noticed the website has charged me $39.95 monthly starting from September. The website intentionally hid the monthly fee clause in the term and condition, which normally should only be information regarding to return policy.

I believe that the monthly fee is how this website makes money, which should be a separate contract with customers, and be clearly stated on their homepage. The website fails the disclose the important information to customers, and deceives customers to think they are making a one-time purchase.

I will demand my money back on Monday, and have already filed a claim to BBB.

Do You Have a Complaint?

Submit a Complaint

Comments

There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • JustFab.com logo

Company Statistics

  • Complaint Against JustFab.com
  • Complaints Filed: 240
  • Reported Damages: $56,381.92
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.