Complaint 347086 Details

  • Date Occurred: 02/25/2016
  • Reported Damages: $201.52
  • Location: 25876 The Old Road Suite 158, Valencia, CA 91381
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I sent for a 14 day trial of Cellogics. I received my products, but they sent a 30 supply.
Today I went to a store and tried to use my debit card and it was declined. Went to my bank and talked to the fraud department. She told me the 3 separate charges of: $132.19, $101.67, and $99.95 were for the facial products I had ordered a month ago because I didn't cancel my support before the 14 days were up. I didn't know they sent a 30 day supply. That's how they trick you.
I called their customer service. The young man informed me of the policy. He did cancel any future orders. He then began to argue with me about the quality of the eye serum, which is very watery.
In the course of our conversation, he HUNG UP!! A customer service representative hung up. WOW that just shows how professional this company really is.
I'm disappointed in Joanna Krupa and Cellogics for their fraudulent activities.
Thank goodness my bank caught the fraud and contacted me.
Valuable lesson learned today!

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Business Profile Summary

  • Cellogics logo

Company Statistics

  • Complaint Against Cellogics
  • Complaints Filed: 1
  • Reported Damages: $201.52
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.