LiveCareer, Ltd.
Complaint 346872 Details

  • Date Occurred: 11/20/2015
  • Reported Damages: $139.80
  • Location: on-line

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I cancelled my subscription, at the end of November, but they continued to auto-debit my bank account for $34.95 for 4 subsequent months!

The reason for cancelling, was due to the fact that the service was useless to me, since you could not save files out to a Word or Excel docx, without it totally changing the appearance of the template.
Most job search websites require a word or docx doc. I wrote them to inquire if there was a secret to doing this, or something that I just didn't see, and explained that if there was not a way to do this, to cancel my subscription.

I never ever got a single response from them! Nothing! I figured that if they were that unconcerned with losing a subscription, that they couldn't be bothered to answer an inquiry, then I needed to cut my losses. However, the joke was on me, because they continued to charge me!! When I called to complain about it, the gentleman that I spoke to, said he would put in a request for a refund, that would have to be reviewed and, hopefully, approved. Unfortunately, my correspondence with them, was via their own comment section on their website, so I do not have a paper trail, (i.e.. nothing in my sent e-mail folder.) He did admit to seeing my original inquiry about how to save the file out to a Word or docx, and commented that there was not a subsequent response to my inquiry.

Very unethical practices, and extremely poor customer service!

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Business Profile Summary

  • LiveCareer, Ltd. logo

Company Statistics

  • Complaint Against LiveCareer, Ltd.
  • Complaints Filed: 190
  • Reported Damages: $19,406.42
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