EHS - Exhibitors Housing Services
Complaint 346723 Details

  • Date Occurred: 01/21/2016
  • Reported Damages: $836.00
  • Location: La Jolla, CA
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Exhibitors Housing Services called our company claiming to be affiliated with the IECSC Las Vegas, a convention we're attending in June. They offered us reasonable rates at the Westgate and said they only had 7 rooms left at this rate. We were also told that we could cancel the reservation up to two weeks prior to check-in and were sent an email confirming this, since the fine print on the reservation stated otherwise. I asked about resort fees and was told there weren't any, it was just a flat $89/night. After booking the reservation I contacted the IECSC to make sure they were affiliated with EHS. They said they are not. I then googled the company and found numerous complaints that this company is a scam. I contacted EHS to cancel the reservation and they said they could only cancel it for a 25% fee. I explained I was sent an email saying I could cancel the reservation up to two weeks prior to check-in and they said the email said "modify" and their definition of modify did not mean cancel, it meant change. When I called the resort they said they had a reservation in our name, but that it contained very limited information from a company called Travco, which is based out of Egypt. The hotel also said there are resort fees in addition to the $89/night rate, when I was specifically told by EHS there were no resort fees. I've had to dispute the charge through my credit card company, which is such a headache, all because this company blatantly lies on the phone.

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Business Profile Summary

  • EHS - Exhibitors Housing Services logo

Company Statistics

  • Complaint Against EHS - Exhibitors Housing Services
  • Complaints Filed: 49
  • Reported Damages: $41,163.64
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