AT&T
Complaint 34632 Details

I was told I had to have the 200mb data plan for both me and my husbands iphone/droid. We are 47 and 50 years old. We barely text and certainly don't download music or whatever else people do with their data plans. Yet 4 days after I pay my bill est. We both get a notification that we have exceeded our data usage and will be billed an additional $15.00. Every single month since we got these phones. Our bill should be $115.00 each month. Anything over that I was told to call. I am tiered of calling. We are both on Wi-fi at home and I am home pretty much all day everyday. My husband does not even know how to use the internet much less download or do apps or anything else that would cause close to 200mb ---- Same with me. I am sick everytime I get that notification and fighting everymonth - like I have nothing else to do. I guess they figure they keep doing it people will stop calling and get away it at least