LeanSpa
Complaint 34631 Details

  • Date Occurred: 11/11/2013
  • Reported Damages: $80.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I decided to try the free trial. Ordered on 4-2-11, with the advertised 14 days to check it out before full price to be charged.
I called several times to cancel and couldn't get thruough until like the 9th or 10th day of the trial. When I got my next bank statement I had a huge overdraft because this company had charged me on day 7 of the trial and I wasn't prepared because I had followed protocol and cancelled within the agreed limit.

I did call to report this and they agreed to reimburse half of the amount until they got their product back.
The product was returned, and no refund applied. They still owe me $80 and each time I call to see why I have not yet been reimbursed they appologize profusely and say that my refund is on its way. The last time I called, Nov. 9th, the recording only gave me the option to email support with any difficulties. Well guess what, I went to the site and it isn't responding.
GREAT!

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Business Profile Summary

  • LeanSpa logo

Company Statistics

  • Complaint Against LeanSpa
  • Complaints Filed: 287
  • Reported Damages: $74,269.57
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.