Tidebuy. com
Complaint 34417 Details

I ordered one dress for my son's wedding in July and it was the wrong size from Tidebuy.com (my measurements were accurate but the dress was too small and they did not honor the mistake... and had to keep it..then ordered another in size 12. My account payment said that I had not paid for it after waiting for awhile and I made another payment and they kept making me dresses and ended up with 4 of the same dress! One dress was refused at the door as I expected that they would refund my money for at least that dress, but No... They are still saying that they did not receive the dress even though the tracking number says they did and will not refund or return the dress to me as I have to try and sell all of the dresses.

I have had such a runaround from them and their emails do not make sense. Communication so bad and frankly I do not think that anyone is paying any attention to my emails as each time it is the same confusing response...I will take some blame for not paying attention to their payment web site carefully..but any other company would honor those dresses and refund my money. I have contacted the Better Business Bureau and they have filed a complaint with them. So frustrated! any ideas?