BankCard Mtot Disc
Complaint 344152 Details
- Date Occurred: 11/03/2015
- Reported Damages: $872.68
- Location: Hawaii
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
I inquired about a credit card machine for my business about a year ago. Flagship merchant to be exact, they sent it to me and I realized that's not what I would need. Too complicated, so I sent it back the next day and cancelled my account. I started getting this mail statements that said this is not a bill with all kinds of amounts. I figured they made an error and just kept me on their mailing list of some sort. Finally I called them to see what it was and I told them I shut down the account already. Then they stated I needed to fax a signed from of closure which I did in July 28th to be exact to the fax # on the form which is 1-800-878-6949. Two days ago I learned they took out twice back to back amount of $105.84 and $97.89. Mind you I found out cause I was paying my cellphone bill. It was 1:30am Pacific standard time in Hawaii. I was livid and called my bank to dispute it. That morning I was forced to close my account and reopen another account, filed a complaint with my bank. I called them today today to file a complaint and notify them of their gross error. They told me to fax the same form signed to them, I did it again the original copy from back in July and told them this. It didn't go through.I called again to follow up they still stated they didn't receive it and gave me another fax # 1-818-540-6784 same B.S. no received fax from me. Third try end of the day, I complain about them giving me bogus fax numbers, the lady states try this number 1-818-540-6830!!!! I do it, call them back the lady says oh I just got it. I told her "you folks gonna reimburse me my $ from July? She states only if you can prove and verify that you faxed it to us through a transmittal copy. I was like what?
Anyways, bad business..you don't do this to people. So, I'm gonna make a police report on them cause I never authorized them to do this, never used their services, or any other thing. They are wrong to just take $ that ain't theirs. Thieves and scam artists!! I hope this helps someone cause I don't want them doing this to people, they should be shut down!
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Business Profile Summary
- Complaint Against BankCard Mtot Disc
- Complaints Filed: 41
- Reported Damages: $13,316.94
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