DHGate
Complaint 343773 Details

  • Date Occurred: 10/21/2015
  • Reported Damages: $240.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered two dresses from this company. Both dresses had many pictures on the DH Gate website, so I could see how it was supposed to look like. But when I received the items, they looked completely different: neither color, nor style, nor fabric texture where identical with what was pictured. The fabric as well as the style were so bad that I cannot wear these dresses.

I contacted both of the sellers as well as DH Gate for a refund. Both sellers refused to issue a refund though. When this happens, DH Gate steps into what they call "arbitration". They decided to give me a partial refund on one of the dresses and turned down the refund for the second dress completely.

I paid more than $200 for dresses that I can never wear.

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Business Profile Summary

  • DHGate logo

Company Statistics

  • Complaint Against DHGate
  • Complaints Filed: 61
  • Reported Damages: $22,094.49
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