Omni-Tech Microsoft
Complaint 343745 Details

They called themselves Omnitech Microsoft and pretended to be RJTECH Solutions a tech company I had a contract with. Their speech is so garbles
having the Indian accent and all they claimed I had a computer hacking issue and demonstrated it by going to ‘applications running’ and showed me ‘csrss.exe’ in applications, then showed me a description (that they probably put in there) describing csrss.exe as Trojan, virus, whatever, and showed me many applications that were in a stopped status (which they probably did) and that there was an Active hacker in both my computers. They showed me an application that was searching the world to ID the location of the hacker and that was supposedly found in Dayton, Ohio. They isolated me by telling me that my entire IP network address was compromised and I couldn’t even use my land line phone because the hacker was listening in. Reflecting back on what happened, it seems like they pretended to be discussing my IP address problem with the entire support group and that they couldn’t fix my problem, then they would have to refer me over to Anti-Hacking Team, which is a separate entity. They wanted to know the
contract info from RJTECH Solutions, the exact amount, with was 2 years platinum contract for $399.00. They said that since RJTS couldn’t fix problem, RJTS would be refunding me the $399.00,
But for the Anti-Hacking Team to work on problem, they pulled up a contract on the screen that said they would fix problem for $450.00 and that would
have contract with them for 10-12 years. I was not able to capture this information because they had control of computer and were running their protocols on the pcs. I am sent over to a guy named Craig Williams(if that's his real name) c/b # 1-518-712-9088 (fonefinder says this is out of Averill Pk, NY). He bullied me and said that in order for them to work on my computer, they have to have money now, and since my IP address Was being hacked, couldn’t use credit card or anything like that, but would need something like a Moneygram from Walmart..
So, using my cell phone to talk on, he convinces me that I should drive down to local Walmart and get Moneygram while cell phone still connected so
he could guide me thru what I need to do. He asked me if I had an account there (at Walmart Moneygram) and I said I never did, so he said, you need to get an individual account and use a personal name to send the $450.00.
So I get to the Walmart parking lot and he says you are going to do a Moneygram to a party xxxxxxx xxxxxx in Tampa Florida. While all of this is going on, they had my husband stay at the house by the computer in case they needed him to press any keys or do something for them.It was also a Monday holiday, so couldn't go to my bank for help
So I am isolated from you husband and can't get advice from the bank. . This guy assures me I will get the refund from RJTECH Solutions of $399.00 and promised I would get over $1700 back. So now he tells me the amount is $450 plus $450 to be refunded. I am like…..well how are you going to refund that back to me. He said thru the account I used with Moneygram. So now this guy is asking for $900.00. I didn’t have very much in my
checking account at that moment. I asked him, how do I know that you are not scamming me? And he said, well we showed you the activity in your computer csrss.exe and all the stopped processed and you have a major problem with a hacker.
Well, at this point, I am isolated from my husband, this character is bullying me to send $900.00 via moneygram to Tampa FL.
So I went ahead and used $200.00 cash that I happened to have and $700.00 from my checking account using debit card.. thinking I would get $1700.00 back.
Then the next day, Tuesday,this Craig Williams calls me and said there was a problem with the transaction and that they needed exactly $899.99 instead
of the $900.00. This is where the alarm bells start going off.I had my husband talk to him….and my husband said….GIVE US OUR MONEY BACK,WE WANT IT BACK RIGHT NOW…..Then husband handed phone back to me and I said the same to him I said, you haven’t done a thing for me and my ‘supposed problem’ and that
yes GIVE US OUR MONEY BACK OR WE ARE REPORTING YOU TO FBI and police. Craig Williams kept saying, send us the additional $899.00 and we will. I repeated..Give us our money back. Last Chance….give it back or I am
reporting you for fraudlent business practices. I hung up on him. Craig Williams called back again and said send the money….I said “Give us our money back” ....and ....this is over…....I’m reporting you.

My biggest question, concern is why haven’t these con artists been shut down by Now. They use Microsoft name so you will let your guard down, then they start Running their scam. Can’t FBI or anyone do something about this. You report it to the police and nothing ever happens. So many others have been victimized for years now.
Also, the Omnitech Microsoft tech had changed my pc to require a password, which I didn’t have before. Note: They also changed all the contact numbers and set it to call their number for support from the true RJTECH Soltutions number that was on my pc.
I called Omnitech Microsoft Craig Williams number to find out what password they changed initial access to and they refused to give it to me until I gave then an additional $899.99. exactly. I told them to give me back my $900.00 that I had already paid. (If they were legitimate, they would refund me that money). So I said, last chance to give me back my money....They held me hostage with this password issue to my own computer. I had to have both pcs reimaged and wiped clean, new Credit cards and debit cards. Reported this incident to local police, FBI and FTC. Also talked to Moneygram but they couldn't do anything as the scammer had already picked up the transaction and said they couldn't help me.