FreeShipping.com
Complaint 342597 Details

freely admit that this aggravation was due to my being too careless to read the fine print, but I still regard freeshipping.com as engaging in misleading practices.

Here's how IC freeshipping works. You go to a website (in my case, fragrancenet.com) and order something. They offer you "free shipping". You are sent to freeshipping.com and, if you don't read the fine print (as I stupidly didn't), you end up signing up for a plan - you pay them a monthly charge and get "free" shipping. The first surprise is seeing a charge of your credit card for the shipping of the item(s) you just ordered even though the name suggested that the shipping was free. The next surprise is seeing a charge every month afterwards for your membership to freeshipping.com.

I called freeshipping.com and then agreed to cancel my membership and cancel the charge for the second month. I know that merchants can lose their credit card processing if their chargeback rate exceeds 1%, so that is probably why they agreed so quickly.

I suspect that fragrancenet.com got a commission from freeshipping.com.

I don't know if this is a coincidence. I also saw a charge from some company PW Inc. which I had never heard of on my credit card bill. As I rarely order online, I can only wonder if either fragrancenet.com or freeshipping.com passed my credit card information to them. By the way, I wouldn't recommend fragrancenet.com either as they ship samples and possibly worse without informing the public.

After making a chargeback for PW Inc., I cancelled my credit card.