Complaint 341348 Details

  • Date Occurred: 05/18/2015
  • Reported Damages: $183.93
  • Location: 866-830-2464 NV

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I found an e-mail from my local internet provider (a local business based in my town of Roseburg) and after clicking on it to review my bill a page asking me if I would partake in a customer service survey on the company (Douglas Fast Net)popped up. Being as I have had nothing but great service from this company and also due to it being a local company I agreed to filling out the survey (which I usually don't do). When I was done answering the several questions about customer service, service quality, etc. I was then redirected to a page that said due to my completion and cooperation in taking the survey I was eligible for a gift. I clicked on the "continue" spot and was taken to a list of several different gifts of which I was apparently eligible to receive along with their suggested retail values and quantities remaining. I chose the e-cigarette choice which was valued at around $100.00 if I remember correctly. After checking the e-cigarette box I was taken to a page which instructed me to enter my credit card number to cover the shipping and handling expenses (which totaled $3.95). There were no further instruction or comments about additional or re-occuring costs so I was surprised when I found the following deductions taken out by "ECIGHUB", listed as a "Purchases": 1. June 11, 2015 - $99.99; 2. July 9, 2015 - $79.99; 3. May 20, 2015 - $3.95 (this was probably the payment I made for shipping and handling). I am now attempting to contact the company using the 866-830-2464 number which was also on my CC activity list so I can be refunded the June and July payments totaling over $180.00 they took without my consent for something that was suppose to be a "gift".

Do You Have a Complaint?

Submit a Complaint


There are no comments posted. Be the first to comment on this complaint

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • eCigHub logo

Company Statistics

  • Complaint Against eCigHub
  • Complaints Filed: 14
  • Reported Damages: $1,441.07
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.