Verizon.com
Complaint 33881 Details

  • Date Occurred: 11/09/2013
  • Reported Damages: $31.19
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On 10/13/11 I contacted Verizon to cancel my land line. I was persuaded by the operator to try a plan called Regional Value for $9.99 per month and I agreed. Today I recieved my 1st bill and the cost was $31.19. I called Verizon and informed them I felt I was lied to and wanted to cancel my account and did not believe I should pay triple of what I agreed to in the previos month. The operator kept trying to talk over me to justify her position. I insisted on speaking to her manager to which she finally agreed to do. I waited on the line for 45 minutes before the battery on my phone died and had yet to recieve a response from her manager.
The customer service for this company is atrocious

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Business Profile Summary

  • Verizon.com logo

Company Statistics

  • Complaint Against Verizon.com
  • Complaints Filed: 76
  • Reported Damages: $333,412.62
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.