Minoxigen
Complaint 33859 Details

I answered one of those surveys promising Walmart gift card at the end of the survey. I never got the gift card but I did get scammed. I accepted the offer from Minoxygen for Thin Action diet product. According to the form I filled out I would only be charged $1.00 shipping & handling for a 30 day trial period. I recieved the product on 10/23/2011. I was billed two days later on my card for the amount of $78.41. I did not give permission for this charge. I had not accepted any terms that would allow such a charge. I did not get to check my card charges until the 5th of November, so I had no idea until then that I had even been charged. I have called the so called customer service 5 times. I asked for a supervisor or floor manager every single time, but three times was refused. The fourth & fifth time the person stated I would get a call back, but I did not. I was told each and everytime that did not qualify for a refund. On their own return policy statement it states within 30 days. I hardly think 10 days qualifies as 30 days. I just want my stolen money back.

boswell1964