Verizon Wireless
Complaint 33857 Details

  • Date Occurred: 11/07/2013
  • Reported Damages: $80.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I called to get prepaid phone service from Verizon Wireless. The salesman, Tim, charged me $80 and "set it up" using an old phone my daughter gave me. After trying to use my service with no results for 8 hours I was told that I could not get service unless I went out and bought a prepaid phone. Included was a $25 setup fee. It turned out that Tim charged me for post-paid service in the name of prepaid. He didn't know what he was doing, I guess. I spoke with several people, including the supervisor, Elliott, to my request. He told me he'd issue a refund anyway because it wasn't my fault, even though it was against their policy, and said it should appear in my account in 2 business days. I called back, and they said they aren't giving me a refund, even though I never had service through them. That is FRAUD AND THEFT. You don't charge someone and not give them something in return.

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Business Profile Summary

  • Verizon Wireless logo

Company Statistics

  • Complaint Against Verizon Wireless
  • Complaints Filed: 133
  • Reported Damages: $154,068.21
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