Aloevella
Complaint 337622 Details
- Date Occurred: 02/21/2015
- Reported Damages: $239.80
- Location: Portland, Maine
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
The company falsely used Ellen DeGeneres' face to endorse these products. The ad stated free sample jars of Ayur cream and Wrinkless cream. I submitted my credit card # to pay shippings costs for the trial samples. My account was charged $4.95 and $2.45 respectively. Shortly after, my account was charged 0n 1/23 for $99.90 and on 1/24 for $139.90 without my authorization. I called Aloevella's customer service and spoke with a rep (Doug) who informed me that I had enrolled in an automatic shipping service program which I had no knowledge of and I immediately had him cancel. There was no mention of an automatic monthly billing to my credit card when I agreed to the promo offer. I declined the offer to return the products to get any kind of refund, and I asked him to credit my account for the total amount. I reported this to Discover Card, and they are currently disputing these charges.
- Geraldine SBID #fa21018f30
- Posted 02/22/2015
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Company Statistics
- Complaint Against Aloevella
- Complaints Filed: 6
- Reported Damages: $859.30
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