Luminique
Complaint 336846 Details

  • Date Occurred: 02/07/2015
  • Reported Damages: $1.99
  • Location: unknown
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I started on their website to order, but decided to cancel. I wasnt worried about the $1.99 lost at this point, ( so i thought). Received a phone call from Luminique, told them to cancel do not send the order I wasnt interested in going through with the so called free trial offer. They hung up.
3 weeks latter the product turns up with an invoice advising payment dates when I would be charged. This is why I cancelled the order on the phone with their operator.
This time I rang Luminique on the phone number provdied on the invoice.
The company representative was extremely rude when I said that I didnt want to the product and that I would go to my bank and advise of the scam and have the charges blocked off my credit card.
Now the rep got really really angry, saying how I was rude to him and that he was sick and tired of people rubbishing the multi million dollar company he worked for. EXCUSE me I am the one ringing you, a customer I thought, and didnt want anything to do with the product, so let me send it back.
I got and email advising that all future charges had been cancelled.
BUYER BEWARE, THIS COMPANY DOESNT LIKE IT WHEN PEOPLE MAKE A DECISION THAT THE PRODUCT IS NOT WHAT THEY WANT.
Dont feel pressured by their high pressure sales techniques to make you feel guily or obligated to buy the product.

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Business Profile Summary

  • Luminique logo

Company Statistics

  • Complaint Against Luminique
  • Complaints Filed: 84
  • Reported Damages: $10,304.70
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