eBay
Complaint 336063 Details

You are receiving this e-mail because Michael Homan, has selected eBay Buyer Protection to handle a secure online transaction with you.

Item Title: Toyota Sienna XLE Limited AWD
Estimated delivery:3 daysFree Shipping & Handling
Quantity: 1
Price: $4000.00
Insurance: yes
Deposit: $2,000.00
Remaining balance: $2,000.00
Total: $4,000.00


Seller
Name: Michael Homan
Address: 219 S 94th St.
City: Omaha
State: NE
Zip: 68164
Country: United States


How to make the payment:
Payment must be submitted via PayPower Reloadit and they can be purchased with cash at thousands of stores nationwide.PayPower Reloadit is an easy and convenient way to send money to where you need it. Through PayPower Reloadit services we canguarantee you 100% protection and insurance in this transaction. eBay will secure the payment until the buyer receives, inspects andaccepts the item. Or, if it will be the case, eBay will refund the payment to the buyer.For security reasons the PayPower Reloadit needs to be completed in person with cash at any CVS/Pharmacy, Dollar General, Kmart, 7-Eleven, Family Dollar, Rite Aid, Ralphs, Kroger, Longs Drugs, Fred Meyer, RadioShack, Smith's and anywhere you see the PayPowerReloadit sign. The cashier will collect your cash and load it into the PayPower Reloadit. It costs $4.95 or less. There are no hidden fees orcharges. Just purchase your PayPower Reloadit, use cash to load it and you’re ready to go.You can add only up to $500.00 into a PayPower Reloadit. For your purchase you need to buy 4 PayPower Reloadit vouchers of$500.00 each. NOTE! In order to avoid any mistakes when buying the PayPower Reloadit vouchers, you will need to purchase the scratchablevouchers and NOT the VISA or MASTERCARD Prepaid cards.If you need help to complete the payment, please call eBay Support Department at: 1-866-415-1429



PayPower Realoadit is available in stores nationwide including your local supermarkets.Please Note! Once you bought the PayPower Reloadit and loaded the debit, you have to confirm your payment by calling us with the PayPowerReloadit Numbers (from back of your PayPower Reloadit vouchers) at: 1-866-415-1429



Payment Guarantee Policy:
1. Buyer and seller agree to terms Both parties agree to terms and conditions of the transaction, which includes a description of the item, sale price and number of days for thebuyer's inspection of the item.


2. Buyer Pays eBay The buyer submits payment via PayPower Reloadit. Processing time for payments is less then 12 hours.


3. eBay ships the itemUpon payment verification, eBay starts the shipping process. eBay verifies that the buyer receives the item. The inspection period begins oncethe item is delivered.


To protect you against the risk of liability, eBay holds the buyer's funds pursuant to the terms of the eBay Buyer Protection Program Policy,and any other agreement entered between eBay and its customers. When payment is received, it will be verified and secured into a non-interest bearing trust account. After payment is secured, eBay ships the item to the buyer.



eBay's Payment Guarantee Policy is a unique benefit that offers you protection from unwarranted refunds, allowing you to accept more highrisk orders. For all eligible transactions, we will completely reimburse you for any refunds resulting from claims of unauthorized purchases andnon-receipt of goods.



Verify an order's eligibility:eBay sends an invoice to a buyer only after our Financial Department has verified all the following information:-paperwork of the vehicle, including ownership and clear title-seller's information and proof of ID-Possession of the vehicle that is being sold. We do not initiate a transaction until we have the vehicle stored in our warehouse with all thepaperwork. The item is currently stored in our storage facility number 11 in Omaha, Nebraska.



eBay Buyer Coverage:Buyers who pay for qualified physical goods using eBay are eligible for a coverage up to $20,000.00.eBay has built up a base of millions of satisfied customers over the years through an intense focus on being responsive to their concerns andacting quickly to resolve any outstanding problems. The vast majority of customers never need to use the A-to-Z Guarantee reimbursementprogram, but for those who do, the guarantee claim gives customers a greater sense of trust and confidence in shopping from the broad rangeof sellerrs.


Protection and refund:

Once the item is delivered, the buyer has a five ( 5 ) days inspection period. After the inspection period is over, the buyer will contact eBay with theresults of the inspection. If, for any reason, the item does not pass the Purchaser's inspection, it will be returned to the seller, on seller's expenseand the funds will be returned to the buyer, in full in within 24 hours.


For safety reasons the payment details will be dealt with the utmost security and will not be handed to any third parties. eBay will be in full controlof the funds as soon as it reaches our trust fund account, so we will be able to protect and guarantee your funds. Once the funds have been sent toour trust fund account, no one but the Purchaser will have access to it.


eBay will release the funds to the Seller only after the Purchaser receives and agrees with the item.


Not satisfied with your item?

1. Contact the seller.If your item hasn't arrived or isn't as described, contact the seller first. Give them a chance to make things right for you.

2. Still not resolved? Get assistance from our Customer Support Department. You can reach eBay Customer Support Center at: 1-866-415-1429.

Our Customer Support Specialists are here to help. Just contact us if your item hasn't arrived or isn't as described and open a case.



For any questions contact eBay Support Department: 1-866-415-1429.

We are available at the following hours:
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Mountain Time Saturday and Sunday