Complaint 335802 Details

  • Date Occurred: 12/08/2014
  • Reported Damages: $247.00
  • Location: China

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

My fiance' ordered Destiny Glacier White PS4 Monday 08 December, 2014, He was told that it was to arrive christmas by a worker named "Susan" via e-mail.

Christmas arrived and it never got to him, so he sent an e-mail to Susan asking for a tracking number, he was sent a screenshot, after writing another e-mail asking for a LEGIT tracking number from them he didn't hear from them for a week.

So he sent another e-mail voicing his concerns about being scammed out of my money.

"At this point, I'm pretty sure I've been scammed out of my money, and I'm looking for a refund. I was understanding when it didn't get here by christmas for the holidays, I was frustrated when it didn't get here by new years, but now when pressing the issue when wanting a tracking number which is the most basic thing a company gives, you suddenly stop responding entirely.
So I would like to hear back and figure out where we go moving forward from here"

Almost instantly after that e-mail he was sent an e-packet tracking number, but it was false and that lead to PA and the wrong zip code at that!
It is now January 18th and he has yet to see his order!
They told him "The post man will come with your order this week."
BULLSHIT! $247 is gone now!

Don't buy ANYTHING from this place at all, they scam you out of your money! (And they use moneygram so you know it's a scam!)

The site claims to use PAYPAL, VISA, MASTERCARD to accept payments, but they request that you use moneygram.

They claim that they have "Live Support" but they want you to send an e-mail.

Here is their information (and funny enough only their "Support" e-mail is working:


Sales: [email protected]


86 - 755 - 83365458

Working Hours: Monday to Friday 24 hours support

Saturday 9:00am - 18:00pm EST

China Headquarter (Shenzhen):12F, Bllock C, Huaqiang Plaza, Huaqiang Road, Futian District
ShenZhen, Guangdong, China.
Postal code:473000
Sales Representative: Ms.Xu
Email: [email protected]

Shanghai Branch:
Room 1513, Block D, No. 108, Hongfeng Road, Jinqiao, Pudong District
Shanghai, China
Postal Code: 201206
Sales Representative: Ms. Lin
Contact: [email protected]

Beijing Branch:
2F, Ding Hao Dian Zi Shang Cheng 4889#; Zhonguancun; Haidian District, Beijing, China.
Postal Code: 00080
Sales Representative: Mr.Zhou
Contact: [email protected]

HongKong Branch:
1206, 12/F, Prosperous Building, 48-52 Des Voeux Road, Central Stal, Hong Kong
Postal Code: 518000
Sales Representative: Mr.Li
Contact: [email protected]

TaiPei Branch:
5F, No.235, Jilin Road, Taipei, Taiwan
Sales Representative: Ms. Su
Contact: [email protected]

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Business Profile Summary

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Company Statistics

  • Complaint Against
  • Complaints Filed: 46
  • Reported Damages: $43,581.81
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