ModenaCam
Complaint 334630 Details

I purchase modenacam script when this company had this script going for $799 life time membership. This type of membership means I can get the source files, edit the script, install in on any sever and do as I please with my script because it's mine, I bought it. This was few years ago, I was first using their hosting which sucks by the way, nothing but problems and excuses on why there's crashes to their sever, you will hear stories from some guy name Micheal as to their server is down due to Dddos attacks to their server which is a lie. I also had unique customization work worth $1200, their design team was extremely great, the problem comes few days later when the site automatically log users off during a paid chat session, camera on the site has a 5 second lag delay, streaming is poor, crappy and looks like your models are streaming from a cam feed back in 2002. After emailing this company and dealing with Micheal the owner and raluca whom is tech support the problem presist, and these people stopped responding. Feeling helpless I forgot about them and the script, fast forward to Dec 2014 I notice they had a new version of the script that had a build in mobile version, so I decided to give them another try, since the new version was free because I had a life time membership purchase. I downloaded the script, and send trouble tickets after trouble ticket to get the site install to my OWN server which with my membership is free, but got no replies, I hired a programmer to do the job for me.

To my shocking surprise their new version 4.7 release has all the customization work i came up with and paid for on my old script I purchase from them..wow, they stole my ideas. The first programming company said that who ever created the script created it to only work with their servers, and that the coding was garbage, patches and pieces of codes put together to fall apart to pay modenacam more money to fix broken features after broken features until you get tire and leave the script like I did. They said their coding don't make any sense. They told me to hire someone or pay to custom code the entire site from scratch.

My first thinking was yea right, they probably want more money to create a new script instead of solving the problems with my script.I than hired a new Web developer, after my experience I refuse to deal with any Indian or anyone I couldnt talk with to fix, develope or program anything for me. He said who ever created this script didn't create it to work, the code is garbage, nothing make sense, their ppv cam is coded in a out dated fmle intentionally which has no more support on the Web so you have no choice but to host with them, I said but I was sold a life time membership, his reply you got scam because this script wouldn't work anywhere. We send emailed after emailed asking for the source files and fmle source file to see about fixing anything wrong, they got tired and Send the files, which shows a fucking night mare, that regardless of what we do, or did, the entire site is coded so poorly that fixing anything wil damage another everything like the game jinga. The site codes are coded with outdated codes,cams, flash and nothing can fix this site but recoding.

His last suggestion was let's install the site to their server and I'll see if there's anything else to bust this scam wide open, he's now viewing this as the biggest scam since burning made off . I paid for modenacam hosting to my surprise there's a bill for 4 months old? How and why I have a past due bill when I had the script on my dedicated hosting, we send trouble tickets after trouble tickets to get the ftp info and no replies. Their site shows 24h tech support, this was on 12.19.2014 we receive a reply on moday, the 22nd. They said stop opening so many tickets we don't work on weekends because of holidays? Wow what happen to 24h tech support?

We are still waiting for the ftp info.

I Google modenacam sscams and saw that they hahad allot of scam reviews, so I kept reading and reading, until I found a review on scambook that pass me off. Someone wrote a review experiencing the same problems about their server, they had the nerves to reply stating that they are victims of their competitors trying to ruin their names..

These people are a scam, I'm building a single page called stop modena cam, if there's anyone out there that can help me stop these people, I'll
pay, please email me. [email protected]



Here's more, my tech guy contacting sales over the weekend to see if he got a reply, guess what raluca whom is the tech guy of this company replied saying she's sales and can't answer any tech questions...read the full conversation below.
Department: General
Full Name: Justin Bridges
Email: [email protected]
Your Question: fms install strippersuncut.com
Staff: Raluca C.
10:50 Please wait, an operator will be with you shortly.
10:50 You are now chatting with Raluca C. (Sales) - General
10:50 Raluca C.: Hello, this is Raluca, how may I help?
10:50 You are now chatting with Raluca C. (Sales) - General
10:50 You are now chatting with Raluca C. (Sales) - General
10:51 Justin Bridges: hi
10:51 Justin Bridges: sorry my phone was acting up
10:52 Raluca C.: No problem
10:52 You are now chatting with Raluca C. (Sales) - General
10:52 Justin Bridges: i was saying.. my client is strippersuncut.com and i have tried to setup fms with the files your company provided.
10:52 Justin Bridges: and it's not working
10:53 Justin Bridges: im getting errors when trying to go live
10:53 Raluca C.: you have a ticket opened, right?
10:53 Justin Bridges: Yes
10:54 Justin Bridges: but we need this resolved asap..
10:54 Raluca C.: please wait for our reply
10:54 Justin Bridges: its been a hassle dealing with your company so far.
10:54 Raluca C.: I am on sales support, I cannot help you
Support Center: http://www.modenacam.com/support4/

Now from my email below the same person telling me that the features they stole from my idea to upgrade version 4.7 I should pay for it on a hourly basics if I want those same features from my old version of the script transfer on the new version. There's only one problem, all my features are on the new version already so why should I pay lol lol well as you can see they only reply when it has to do with paying more money to them. Raluca title is tech support/development, but as your can see she or he is telling my Web developer who's on to their scam that they are in sales and can't help. In their own words they will install my site for free and never did.

Hello,

First of all, thank you for your trust over the time.
I am sorry if I seemed disrespectful, that was not my intention.
Your version is very old and it's almost impossible to transfer the changes you already have on it, they have to be re-done, most likely.
As I told you before, we can install the new version for free. If you want us to update your website no matter what, we can do it on a per hour basis. I will provide you a time and price estimation tomorrow morning.
Thank you!

Please do not hesitate to contact me for any questions you might have!

Best regards,
Raluca C.
ModenaCam Sales Staff

Ticket Details
Ticket ID: MBO-324-94100
Department: Development
Type: Issue
Status: Open
Priority: Normal

Support Center: http://www.modenacam.com/support4/index.php?