Jail Call Services
Complaint 334574 Details

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I believe this company is a total scam . I contracted with them to supply a phone number that was local to an Annapolis jail and would connect with the jail's authorized phone provider . I paid for 3 months service. My friend at the jail said no calls were able to be placed . My calls to the relay number did not do anything at my cell phone and I heard the message " The Google customer is unavailable , please leave a message . When I tried to contact Jail Call Services number I was told " all customer service reps are busy , please leave your name and phone number " I left a message and no reply in over 3 weeks . WhenI emailed them at the address they use to sell sevices there has been no response in over 3 weeks . Previously they answered emails dealing with pricing and called me back to tell me that the relay number was working . Their web page says "if you are not satisf. ied , you will get a refund " Pure bullshit .
They take your money, do nothing and then go into stealth mode.
I tried to get a refund from Debit card company Green Dot and was told they can't guarantee the quality of a product or service and that I needed to contact Jail Call Services . Guess what I was screwed and have no recourse . I filed a report with the FBI. Read below for a summary of complaintsto scambook about Jail Call Services .


Jail Call Services received their 100th complaint on 08/26/2013.

Information about Jail Call Services was first submitted to Scambook on Jul 22, 2012. Since then the page has accumulated 143 consumer complaints. On average users reported $7759.21 of damages. Scambook's investigation team reached out to this company a total of 10 times, Scambook Investigators last contacted them on Jun 07, 2013.
Company Information
Address:

3523 McKinney Ave.
#750
Dallas TX 75204

Website:http://www.jailcallservices.com
Phone:(972) 338-5271
Email:

[email protected]

Additional Employees: No known Employees