Jump Up Media
Complaint 334198 Details

  • Date Occurred: 10/13/2014
  • Reported Damages: $320.00
  • Location: Manchester
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I can relate with most of the situations that I have read with Regards to Jump Up Media. However I have received my money back with a little fuss.

Firstly this worked for my situation I recommend looking into it yourself as it may or may not work for you.
I candled my debit card with HSBC and requested that they reclaim the false payment. HSBC re credited my account and challenged Jump Up Media to justify the payment within 8 weeks, (to which they did not).

I then contacted Citizens Advice on 03444111444 who informed me that for my situation that Jump Up Media were:

In breach if “Consumer Contract Regulations”

In particular the “Information cancelation and additional charges regulations”

Insufficient level of
· Pre contract information
· Cooling off period
· Must reply with written consent not verbal

I hope this helps.

PS Also I have not yielded to their aggressive tactics either as they are all bark no bite.

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Business Profile Summary

  • Jump Up Media logo

Company Statistics

  • Complaint Against Jump Up Media
  • Complaints Filed: 14
  • Reported Damages: $3,436.80
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