Evomax
Complaint 332968 Details

I ordered a dash-camera and an extended memory card Evolution Worldwide Limited, “Miami, Fla.,” telephone: 888-529-0022. When calling this number, the people will tell you they are in “Mee-am-ee,” but they are lying. They are in China or some other country – off shore of the U.S.

After NEVER receiving an initial e-mail confirmation for my order following the company debiting my card for $85.95– I called the number above and spoke to two separate women who told me "a confirmation e-mail would be e-mailed in one-to-two days." It sounded like a call center in the background (many people talking, phones ringing, etc.) After NEVER receiving the confirmation e-mail from the company as promised, I called them again two days later inquiring about the debit confirmation. After a huge runaround, I asked to speak to a supervisor. When I made this request, I was hung up on.

The camera arrived. The box holding the device was crushed on the edges. It arrived in a very thin plastic wrapper, not suitable for travel through any mail system. The product is constructed very poorly. The instructions are incomplete and written in very poor English with many misspelled words/bad grammar throughout. No phone numbers of websites are given for any type of assistance with this product.

The extended memory card I paid for was NOT sent to me as ordered.

No invoice, statement or paperwork of any kind regarding my purchase accompanied the product. The return label on the box read, "Join Hands E-Commerce, Huangpu District (China) Phone: 13916391308”

No return shipping label to send this product back was included.

I then had the opportunity to test the product. The battery will NOT charge past 30% nor will it hold a charge for very long before getting a low battery warning. It’s good for about six minutes.

The motion detector does not function.

The unit “locks-up.”

The unit will not shut off, even when the on/off button is depressed for an extended time.

The unit does not record. The only files on the card are a few seconds of recorded video here and there.

The product is complete garbage.

I have filed the necessary paperwork/documentation where I had to, have spoken to the appropriate investigators who handle this type of fraud, and am disputing the charge to my credit card with the appropriate authorities.