Complaint 328936 Details

  • Date Occurred: 08/25/2014
  • Reported Damages: $97.88
  • Location: Van Nuys, CA, 91410
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

After going through the site they offer up other offers.... one of which was a free trial of the AuraVie products. Nowhere on that site did it mention it was a 10 day free trial and that you would be billed $97.88. Apparently buried in the small print of the terms and conditions at checkout is where they hide that detail. The product is shipped without a packing slip, without any indication that its a 10 day trial, and without information as to how to return. When you call the customer service, they repeatedly try to make you look at their site and the small print of the terms and conditions. They are are far from above board and honest about their practices and use the legalese to ram the charges down your throat. The offer itself NEVER mentioned anything about a trial, and that is deceptive marketing. After forcing the issue, I managed to get an RMA number to return the product.

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Business Profile Summary

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Company Statistics

  • Complaint Against
  • Complaints Filed: 772
  • Reported Damages: $85,577.20
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