EzTrader.com
Complaint 327985 Details

  • Date Occurred: 08/05/2014
  • Reported Damages: $1,500.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I initially deposited £300 into EZTrader in May. I received a bonus of £450 to take my total to £750. I was told i had 3 Months to carry out trade requirements of 25 x the bonus.

As the 3 months came to an end it was clear i wouldn't make the required wagering. At the time i asked for a refund of my initial deposit of £300, the account stood at £754. They refused to return my initial deposit saying that according to the T&c's they could not return the bonus or any profits made on the bonus. Apparently my initial £300 was not recoverable.
When it became clear they wouldn't pay me i decided to carry out the rest of my wagering requirements of £2100 in the final night. With 5 minutes to spare i managed to clear the requirements and my account stood at £940. So technically that should all be mine. However 5 minutes after making it they closed my account stating that i had the not met the requirements. I have been told by the online support that i did make the requirements however Michael Andrews whom i spoke to on the phone says this is incorrect therefore no money for me. Three different people have told me online that i did make the requirement but MR Andrews says they are all wrong and the computer is correct.

I have spent all day on the phone trying to contact them but guess what no response .

finally another one of their experts informed me the bonus didn't expire until the 7th of august. I have an email to confirm this, yet they shut my account on the 5th. Two days early and incredibly 5 minutes after i completed the required wagering
Feeling cheated and robbed by this company

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Business Profile Summary

  • EzTrader.com logo

Company Statistics

  • Complaint Against EzTrader.com
  • Complaints Filed: 23
  • Reported Damages: $119,263.00
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