American General Finance Co. in New York
Complaint 326406 Details

  • Date Occurred: 07/05/2014
  • Reported Damages: $600.00
  • Location: Buffalo, New York

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Wow, it totally amazes me that there are people out there who would come to this country for a better life for their families, and find that the easiest way, and the way that requires the least amount of effort on their part is to take as much as they can squeeze out of Hard Working Americans who are not looking for a get rich quick scheme, just trying to stay afloat and provide for their children, grandchildren (in some cases). I guess I take too many people at their word, and this is the one time I should have listened to my husband and if it sounds too good to be true, it probably is...
I received a call from a guy who said his name was Brian Johnson and he was a loan officer from American General Finance, and I was approved for up to $10,000.00. I had informed him, that I had just got done reading all the scams going on and I had no idea, and that I was researching because,I had just (I thought), been a victims a scam, by a company named Loans of America, and if he needed any money from us, I could not provide any. Oh, we ate sorry that happened to you, and we will work with you the best we can, because you are good customer, and we want to help you....we'll as far as they knew I could have been as big of a piece of crap, that that company turned out to be, and that they to turned out to be. I was told, just give us the number of the green dot money pak that you got ripped of on,and go get one more for $100.00' and that will be all, and because you got scammed, you can give us, the $75.00 that you would've short for processing fees, (175), send us that once you have the funds transferred.. Wow, that is great, you really do want to help me and my family don't you? Yah, yah, yah, just wait with me on the phone while they transmit your loan,and it will be I. Your account in 10-15 minutes.... Non the less, they were having trouble, they would call me back... don't worry bout that, everything will be fine, we will call you right back.. Well, someone else called me back and said, I'm sorry, we fe having trouble, but if you just give us another card for $125.00, this is to secure your loan for future loans, WHAT, why do i care about future loans,when I can not even get this one through, what else do u got, they just said, that the government loan officer, can not finish the process, because the system is stopping the transmission...the Loan officer then called me, this is Ronnie Dixton, badge number BM15789, and the system just won't let it go no further. I asked how can they do stuff like this to families, and not feel a little guilty? He then tells me, as a man, yah right, a family man, and a father of two small children I give you my word, that this will be all, absolutely nothing else's promise, as a family man I understand. I asked how, is someone dangling money over his head, and another company already stole from him and put his account in the negative, is His family trying to figure out how they were going to eat? No, I swear nth at is it, not more, and I will send your loan right to your account.....I. Really am ashamed to say, I found the money, and went ahead and called him, and guess what, can you guess? I got a call 20 minutes later from a floor supervisor, who said, all you need now is $175.00, and that is it, no more, I swear.....this is taxes that the computer is asking for because the large amount of the loan..... I begged everyone I knew, and a neighbor, please, I know these people would not do this to me, after they know what had happened before, they know I am a mother of 2 small children, I take care of my Grandchild, and I really needed help, we'll I got it, and yes, 15-20 minutes your good to go, we'll guess what happened then, they had a computer glitch and can not get it to go to my bank?, Oh let me call for you, and they could not find anything wrong, and I let I him know what a pieces of crap he was, the rest of his company, and I would forget I was a lady, if anyone of these guys were anywhere close to me, they basically just stoled food from my kids, and I can over look a lot of things, but taking from my kids, doesn't get any lower than that. Him and all the rest of them should feel ashamed of them selves, and why not try another account then, he said it would cost me more money, are you kidding me, you have the you know what, it ask for more money,,,.....we'll if you want us to start over, I said, well it's on your end, why should I have to pay, he said, either way, it's gonna be the same thing, we are having computer transmission trouble, and we are not able to send anyone there monies right now, let us work on the trouble.. I said why couldn't you say that before? He said you just hit upset for nothing and did not give me a chance... So I gave them 2 hours, called and he, oh ya, and his name was Alex Walker, and he said he was the floor supervisor...and asked him, now what, he said it is all fixed, stay on phone with me, and let me check,,.....they are so far behind now, that they went home and did not get to yours, very first thing in the morning...I asked him, if you Are the supervisor, and you have customers who are waiting, and your problem, your computer glitch, you let people go home??? How unprofessional..... It's thing in morning I promise.... I tried to go to bed, I tossed and turned, I had trouble. We'll I finally did, and I stayed asleep later into afternoon, so they really had an extra 4 hours from first thing.............we'll, the guy who answered the phone told me Alex Walker is busy and he will call u back.... I waited 1 hour, and called him, do u know that someone else called me and said he was with the IRS and I'm not with company at all, and ok if u want this loan you owe back taxes of $1400.00, but give us $150.00 and that is all, we'll never, never, ever, ever, have had to pay taxes to the IRS when filing taxes, for the fact that I have the defendants, and we foster Children, my government sees that as a good thing they help me, not take more and more, but this guy who said his name was John Austin, said you will never get your money back, never, never, never, and hung up on me. I waited and called from my husbands cell and asked for Alex and said, how do u all sleep at night, he said, they r not there to take, but they can't help it. I said how can you change the reason ever time I talk to someone and how do u live with yourselves, and the guy that gave me this word on the life of his family, said I'm just going to reject your loan from this point, and give u your $300.00' I said great, but it's $600.00' and he asked me if since they has it did it grow, I said, it did not shrink...., but I still have to wait ? He said no, no, just give us $50.00 and we will release your funds. I said, what ever, I can not win with you, I will file the claim with the BBB, and put your name all over, he said, he did not care, I can not have my money.....

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Business Profile Summary

  • American General Finance Co. in New York logo

Company Statistics

  • Complaint Against American General Finance Co. in New York
  • Complaints Filed: 1
  • Reported Damages: $600.00
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