eSurranty
Complaint 325263 Details

  • Date Occurred: 06/10/2014
  • Reported Damages: $370.92
  • Location: Coral Springs, FL

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

STAY AWAY FROM eSURRANTY AT ALL COSTS.

I took out a cell phone policy with this company in June 2014. When my screen cracked on my Note 3, I filed a claim and learned that they do not replace phone, but require you to send it in for repairs WITHOUT A REPLACEMENT PHONE!

I did a quick Internet search for complaints on eSURRANTY and found numerous complaints about either long delays for repairs and even people never seeing their phones again.

I canceled the policy, They credited my policy cost, but after waiting a month, never saw the credit for the $95.23 deductible for the repair that never happened. I filed a chargeback with my credit card company to get the credit.

Several weeks later the company made an unauthorized charge for $285.69 to my Credit Card. eSURRANTY claims that chargeback are against their rules so they charge your card if you make one.

STAY AWAY FROM THESE PACK OF THIEVES AT ALL COSTS!

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Business Profile Summary

  • eSurranty logo

Company Statistics

  • Complaint Against eSurranty
  • Complaints Filed: 5
  • Reported Damages: $2,433.42
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.