Interben
Complaint 32487 Details

My mother received a call to "confirm" her banking information. She insisted the woman already had her information, which I believe. The withdrawal caused the account to go into overdraft status, which is what brought about all the additional charges. The bank will not refund these. This seems to be a variation on the ProTek scam I'm reading about on here. There is a customer service phone number on the check, and when I called it and told him his client had stolen from my mother, he asked for her information. When I refused and told him that was how this whole mess had begun, he said he couldn't help me. I opined as to how that was what I thought he would say, called him something you don't need to know that I know how to say, and hung up. I don't know if ProTek has changed its name to Interben (that is the name on the so-called check) or if they're operating concurrently, but it is the same type of scam.