Garciniabasics.com
Complaint 324722 Details

  • Date Occurred: 05/29/2014
  • Reported Damages: $100.00
  • Location: Worldwide
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

The website: http://garciniabasics.com/support/ shows that they have support all over the world.

I fell for the 'free trial, only pay for shipping and handling', where I used my debit card to pay for the shipping. I waited a few weeks and forgot about it, that was until I had a call from a loan company I am paying off let me know I had missed a payment. I couldn't believe what they said so shortly after ending my conversation with them, I checked my account to find $109NZD had been taken from my account to the same account as my payment for shipping and handling for the free trial.
Distraught about missing my loan repayment, I immediately called the New Zealand support line and told the woman on the other end that I had not authorised that payment and that I was yet to receive the trial of the product. She told me that she couldn't do anything about it and that I have to send the product back when I receive it in order to receive my refund. She told me I should receive it in the next week.

It was 3 weeks ago that I had made that call and I have tried contacting them via email only to have it come to my inbox, and I am kept on hold when I have tried calling the support numbers for NZ.

It may not seem like much money to some people, but this has had a huge impact on my life and it seems there is nothing I can do. I feel so stupid for trusting this site. I have canceled my debit card and am trying to find if anyone else has had this happen with this site.

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Business Profile Summary

  • Garciniabasics.com logo

Company Statistics

  • Complaint Against Garciniabasics.com
  • Complaints Filed: 3
  • Reported Damages: $1,174.78
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