Best Vacations Ever
Complaint 319739 Details

  • Date Occurred: 12/21/2013
  • Reported Damages: $300.00
  • Location: US

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was contacted by "Best Vacations Ever" on 12/21/13 and sold reservations and plane tickets for $299. The following day I received an email. Here is a snippet of that email:

• 4 days and 3 nights in Costa Rica
• 3 days and 2 nights in Daytona Beach, Florida
• 4 days and 3 nights in Bahamas (Transportation not included. Cruise option available for additional port and processing fees per person)
• 4 days and 3 nights in Orlando, FL

I was also told by the salesman and Shannon, the lady that verified the purchase that this included airfare to Costa Rica. The salesman told me that it may cost $50 to $100 per person if I made any changes. The Shannon said it was between $150 and $200 per person to change the tickets.

On 4/17/14 I tried to use the airfare / Costa Rica trip and was told that my package did not include airfare. I argued but resigned to losing that part of the package.

On 5/13/14 I was contacted and told I needed to pay another $498 for fees and reservations. Apparently they decided to charge me without my authorization. Thankfully the card was replaced. The nice man called to get my new card number. He promised to upgrade my package to the hotel instead of the motel package (I was apparently sold) and he would include airfare.

I closed the account but I'm out $300 and a lot of trust.

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Business Profile Summary

  • Best Vacations Ever logo

Company Statistics

  • Complaint Against Best Vacations Ever
  • Complaints Filed: 83
  • Reported Damages: $78,632.85
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