Omni-Tech Support
Complaint 319666 Details

  • Date Occurred: 05/12/2014
  • Reported Damages: $79.99
  • Location: United States
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I feel so stupid... I can't believe that I let a person who know NOTHING about computer to fix my laptop. This is the BIGGEST SCAM I HAVE EVER SEEN! DO NOT PAY THEM AT ALL COST! Let me tell you a story. At first, my email address doesn't work because Microsoft sent me an email to verify my identity but I'm on vacation at USA, thus I can't use my phone number, and I didn't use another email anymore.. So I can't identify my email. But I didn't notice this email so, at first I don't know why my email is blocked. And then I search google to find a way to fix it. I found Omni-tech. After I talk with them like 1-2 hours. They told me that my laptop was hacked. And, my god, I believed it. They told me to pay 249.99$ for the fix and I can receive an insurance for 6 months and guarantee something I didn't care. My conversation with hem are like this,
Me: It's too expensive to pay 250$ for just verify my email!
Them: It's not just verify you email. It has many virus and hackers in your computer. If you can verify it, it would be hacked again.
(At that time, I believe them because I don't know that microsoft sent me a verification and I thought Omni-Tech was microsoft's minor company.)
Me: I just want to verify my email! I do not care about hackers.
Them: Let me talk to my supervisor if they have another discount.
Them: Here'e the new price 129.99$, you can save 120$. And I guarantee your computer will be fine and you can use your email again.
Me: But I don't want to pay for that I just want to verify my email.
Them: You can't just verify your email. Because there has a lot of hackers in your computer.
(Which I really CAN verify, because there has no hackers in my computer. It was blocked just because I can't verify my identity.)
Me: I can't pay for that! I understand you but I just want to verify and then format my computer!
Them: You must let us fix it first and then you can verify your email. Ok, I will reduced a price to 79.99$. This is student price.
Me: Ok, I will do it....

And guess what, after they done something which is all FAKE. (like, scanning for virus, trojun, malware or something) Instead of they can fix me an email. "They just email to microsoft that I can't verify my email address.. please help me." WHAT!? JUST THIS FOR 79.99$????? I even can do it by myself!!! And now it haven't been fixed yet!

SO DO NOT EVER EVER TRUST THIS COMPANY AT ALL PRICES. THEY ARE SCAMS, CHEATERS AND THIEF. THEY CAN'T FIX ANYTHING. THIS IS THE FAKE COMPANY. HOW CAN THIS COMPANY LIVE ON UNITED STATES!!!

Do You Have a Complaint?

Submit a Complaint

Comments

  • OmniTech
  • OmniTech SBID #2913d78696
  • Posted 06/09/2014
  • We are sorry that our service plan didn’t work out for Mr. Dhanupat Chanpitaksa. We checked the issue and we were unable to verify the account as he was not having access to phone and to his Hotmail e-mail. So, we sent an email to Microsoft to recover the account. We got an auto-response from Microsoft that, they will respond within 24 hours with the required details. We relayed that to the customer also & we asked him to get back to us after 24 hours and provided him with our toll free number and connect back link (Help Icon).

    After 24 hours we contacted the customer regarding the issue resolution and unfortunately we were unable to reach him, We didn’t get a chance to communicate with him to settle the issue, even though we tried several times. Now, after we received a notification from your organization (RIPOFF), we have refunded the full amount of $79.99. We hope the refund will resolve the customer’s concern and we can consider this case being closed. Below are the transaction details of refund initialed.

    Transaction Approved.
    Auth Code: C41946
    Ref #:635441946
    Amount: $79.99

    Mr. Dhanupat Chanpitaksa contacted us on May 12th, 2014 & told us that, he is unable to access his Hotmail account. Our technician checked his computer after he granted us onetime remote access. Then our technician ran a PC Health Checkup Scan to uncover the root of the problem as the initial troubleshooting step. Any solution might, in retrospect, appear to be obvious, but initially all logical troubleshooting steps should be attempted, as there can be many causes behind an issue. Just like a doctor makes a diagnosis before starting treatment. We also have to be certain that the steps we are taking do not impact anything else on customer’s system. Therefore, our technician ran a recognized, third-party PC Health Check up on the customer’s computer and which, the scan result displayed corrupt registry entries and other system errors. We conveyed the same scan result and showed him.
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • Omni-Tech Support logo

Company Statistics

  • Complaint Against Omni-Tech Support
  • Complaints Filed: 95
  • Reported Damages: $2,055,433.64
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.