FilmLair.com
Complaint 313147 Details

  • Date Occurred: 03/14/2014
  • Reported Damages: $50.00
  • Location: England

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Film lair.com advertises a Free Account on all links to their service and then indicates you can sign up for a premium account for 34.00 dollars more. Tucked deep with the rules and regulations (which is just a check box at the bottom of the page after you enter email and make a password for your Free account.) the company tells you at a regular account is a reoccurring fee of 49.99 each Month. This fee is indicated no where on any of the intro or sign up pages. You have to open the rules and regulations (long legal document) and read the whole thing to find mention of the huge reoccurring charge. The company is clearly trying to trick people into signing up under false pretenses and their customer service page is set up specifically for all those people who realize they have been taken. They have a quick link to cancel, but charge you to do that, and make it very clear that absolute no refunds will be given (young lady on the phone mentioned 5 times that I should have read the regulations to the end and I would have known). It's 100% a scam.

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Business Profile Summary

  • FilmLair.com logo

Company Statistics

  • Complaint Against FilmLair.com
  • Complaints Filed: 1
  • Reported Damages: $50.00
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