Ace Marketing Group LLC
Complaint 313136 Details

On 9/5/13 I was contacted by Ace Marketing under the guise of doing "marketing" for a website. They presented themselves as the "marketing arm" for Amazon. I thought they were Amazon. I had heard about Amazon's affiliate business program and thought this was one and the same. When I contacted Amazon, they said that this company is not affiliated with them. They told me for $99 (through a surrogate company called Web Knowledge LLC) they would set up my storefront (or website) where people could buy products and I would earn commissions on all sales originating from there. This was on Sept 9, 2013. After many calls, they did not do what they were supposed to do. They never sent traffic to any site. (I already had a site that they said their technology department could "tweak it" and send traffic to it. In short, they just took my money. Everytime you call, there is a different person that just keeps you on hold, and never comes back to the phone. So I spent roughly $1000 for marketing services that they never provided just in time for the Christmas shopping season. They even promised that if I did not earn back 125% of my investment for their 6-month advertising campaign, they would be happy to run my campaign for another 6 months. This company is a SCAM PERIOD. They also told me that the program was on "autopilot" because of the great advertising that they would be performing on my behalf. WHEN I called to express my concerns and after their "refund policy" period had ended (30 days), I saw that I had no sales to report and no hits to my website. So I called them to get answers and to request a refund. They blew me off and said that they would have my "personal coach" call me back and get things going in the right direction. I never got the call. I began to realize that they had simply put me off. The refund period had expired So after 6 months I have received ZERO sales and ZERO hits to my website, and I never spoke to a "coach" once. When I called to cancel the program and ask for a refund, they blew me off.