Palace Industries
Complaint 30969 Details

  • Date Occurred: 08/04/2013
  • Reported Damages: $250.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

This company contacted our nursery with an offer to send samples of their industry ties. We received 2 packs of plastic ties with 100 in each pack. A bill for $250.50 was mailed (by passing the person who agreed to trying the samples) and was paid by our bookkeeping department. The error came to light when we received a NEW invoice today for another $250.50 (no new samples received)... Upon calling the company number and asking for a full refund, we were told to "do whatever" we had to to collect. Very rude, glib character on the phone! After researching the average price of the ties we found the charge to be between 12.50 and 21.00...

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  • Chad
  • Chad SBID #74ec39bfd2
  • Posted 10/17/2013
  • Hi, I'm not sure who the "glib character" is you're referring to but our company always offers a full refund on any items ordered that the customer later decides they don't want. We mail all of our invoice because there's no reason to send them any other way ( I think most companies would agree). We also NEVER offer ANY samples EVER. I'm sorry but a site that offers a platform for unsatisfied customers to rant and slander company's who have been in business for 22 years with thousands of satisfied customers is not a site I would trust for company profiles.
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Business Profile Summary

  • Palace Industries logo

Company Statistics

  • Complaint Against Palace Industries
  • Complaints Filed: 10
  • Reported Damages: $3,772.71
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