Palmco Energy
Complaint 308532 Details

  • Date Occurred: 01/23/2014
  • Reported Damages: $200.00
  • Location: Brooklyn, NY

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Couple of months back one person came to my apartment and told me it is an yearly review from CL&P and I just need to sign a paper. I fell for it and signed. I was deceived into agreeing to obtain their service. I got a electricity bill of $205 ( I generally get a bill of around $100 in fall, I thought this was because of electricity) . Next month I was not home for 15 days therefore did not use heating at all. I still get a bill of $206. So I called CL&P and they said they do not know anything, but it is the PALMCO energy who is billing my usage now. Now I get to know that I am registered with palmco. I called palmo, and they told me it's a variable rate etc etc and of course did not refund anything. I cancelled their service. They said they will cancel and report it to CL&P.
Today I get my bill again and guess what it is $206 again and this month also I was not home for 20 days. And PALMCO did not cancel the service even though they said they did. I am not sure what is going on in here. How can I get the exact same bill every month even though I am not home for half the month. I am a student and really cannot afford this kind of money without actually using the service.

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Comments

  • Palmco
  • Palmco SBID #1a7ca07a26
  • Posted 03/06/2014
  • Dear Sanjukta,

    I am sorry to hear to hear about your issues. Unfortunately, cancellations take can take up to 60 days, depending on your utility’s billing cycle. At PALMco, customer satisfaction is our goal. If your issues are not fully resolved, I would be happy to discuss your bills with you in further detail. Please feel free to give me a call at (877) 726-5862 or email me at [email protected]. Just indicate in the subject line or on your call that this is in reference to your 2/22/14 Scambook post.

    Best,

    Resolution Supervisor
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Business Profile Summary

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Company Statistics

  • Complaint Against Palmco Energy
  • Complaints Filed: 28
  • Reported Damages: $216,109.10
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